Terms of service — Bolteryx

These terms govern your use of bolteryx.com and, where no separate signed agreement exists, our provision of services. Where a signed engagement letter conflicts with anything here, the engagement letter wins.

Engagements

Work begins when a written scope has been agreed and any required advance has been received.
Quoted prices cover the scope as written. Additions are quoted separately and in advance — we will not surprise you on the final invoice.
Timelines assume agreed response times from your side. Delays in approvals or access shift the schedule accordingly.

Payment

Unless agreed otherwise, engagements are billed in milestones with an advance at kickoff.
Invoices are payable within 15 days. Overdue amounts may pause active work after written notice.
All fees are exclusive of applicable taxes.

Intellectual property

Delivery covers the agreed product or service. Source code, repositories, cloud account details and infrastructure credentials are not provided.
Product usage rights and support arrangements are specified in the project agreement. Third-party components remain subject to their applicable licences.
We may describe the engagement in general terms in our portfolio unless you ask us in writing not to.

Warranties and liability

We warrant that work will be performed with reasonable skill and care, and we will fix defects reported within 30 days of delivery at no charge.
We do not warrant that software will be uninterrupted or error-free.
Our total liability under any engagement is limited to the fees paid for it. Neither party is liable for indirect or consequential loss.

Termination

Either party may end a rolling engagement with 30 days written notice.
On termination you pay for work completed to that point. Product access and any remaining delivery obligations follow the project agreement.

Website use

Content on this site is provided for information. It is not advice you should act on without talking to us.
You may not attempt to gain unauthorised access to any part of this site or its systems.

Questions about this document? Write to [email protected].